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The weather is getting colder. The words of wisdom issued by weather girls on television isn't necessary for me to know that, With doors open to the elements the ambient warmth is quickly defeated by draughts or breezes that penetrate. One young lady from Poland is suffering from the decline in British weather. It's laughable, it really is, because in her country the winters can be way more severe, yet she stands shivering in the same ambient warmth that we Britons take for granted in the workplace. And that's after the company issued everyone with bulky winter jackets. Forklifters are wandering around in garments that would protect them from the Atlantic swell, one increasingly resembling a WW1 air ace, and layers of clothing like hoodies are much in evidence. Yet although the outside gets very cold at night now, the inside temperature is much the same as it has been for the past month. One colleague who works on waste is now spending much more time indoors. I asked him about that. He said it was because the next shift was coming in and making his job difficult. Yeah. Right. My Phone Company Two weeks ago I discovered my mobile phone was blocked. Apparently I needed a PUK code to get it working again. As you might expect, security issues mean that you can only get PUK's from your mobile provider, as I quickly discovered. I tried to use their website but my account number wasn't accepted. Oh great. So I looked through my statement and found the hel mail address. Which they don't recognise any more. You have to use the website. Which I cannot use because they gave me an account number lost in the files marked 'Miscellaneous'. Does this company want my business? Do they want any business at all? yes, Virgin Mobile, I'm talking about you, and your lack of customer service. Your loss I guess. Driver of the Week This much admired accolade goes to the moslem lady I saw the other day. Right now one major road junction in town is being upgraded with work expected to last until January and big delays advised by electric signs. Motorists for the most part are taking it all in their stride, queuing up responsibly and patiently, but this lady? Apparently she'd taken the wrong exit, but instead of finding a more suitable turning place she decided that continuing was not a good thing and proceeded to cut across the unsurfaced road marked off by road cones. her car wobbled over the rough terrain, confused motorists unsure of what she was up to, and with complete determination she turned onto the opposite lane and squeezed into traffic. And not a single horn was blasted in her direction. Keeping Allah a bit busy there, I suspect.