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High Speed Connection, Slow Speed Service

caldrail

Entry posted by caldrail

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If you've wondered why I don't say much about fun things at work, its because work isn't fun right now. AD, the guy I've been trained to replace, has decided not to retire after all. Orders are small and right now I spend about ten minutes every morning labelling goods for transport. Job done. I know there are people who would give their right arm for a laid back existence like that, but isn't an inactive workplace the worst possible place to be stuck in? The clocks move backward, everyone else vanishes, the radio plays the same songs as yesterday. Our emails are due to connected in the next couple of days, so at least I can console myself with the need to wait by the phone for the IT man to call.

 

Have you ever noticed how slow IT people are to react? You make a call, and wait forever for someone to pick up your case. I do not lie. Recently I bought some expensive software - it took nine hours to install - and I discover I can't register it the normal way, so its effectively useless. I emailed their customer support, and their suggestions bore no relation to what I saw on the screen. So, after much huffing and puffing, I told the vendor I wanted my money back and threatened legal action if they didn't do so. Then I get a phone call from their customer support telling me that registration is only a ten minute process and would I like to register my product? The real question is would I like to do business with a company that takes three months to get around to a ten minute job?

 

Car Accident of the Week

Some of you might have heard of a car accident in Gloucestershire. Some guy previously banned for drink-driving drove head on into a car coming the other way. Its all very tragic and horrific, my sincere condolences to those who have lost. But you have to wonder what difference a government sponsored safety camera would have made. None whatsoever. I remember driving round a corner once and finding a car overtaking a landrover and horsebox coming right at me. I was luckier - I had time to brake hard and avoid a collision. What difference would a government sponsored safety camera have made? None whatsoever.

 

No, I've changed my mind. The safety cameras would have made a difference. The speed limits would have been reduced and drivers fined or banned for exceeding it. Except the people liable to actually have an accident already have. Talk about closing a stable door. And profiting from it.

 

Jesus Moment Of The Week

The Jesus Shop has reopened for business. You have to admire the mans persistence, he's gone out business at least once. The window currently has Jesus ads posted up, including the classic Jesus was born as a baby because he loves you. Can't quite see the logic in that, but then religion was never about logic in the first place.

 

A Dogs Life

A Dogs brain is more like a Mans brain than a Cats brain. Heard this piece of wisdom on the radio just now. Its so true. Who's ever heard of cat biscuits? Prove me wrong.

 

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cornelius_sulla

I for one have noticed how slow IT people are. I used to be one. I used to do upgrades. Coming from a building background, I was castigated by my fellow IT workers for doing a job too quickly and too efficiently. It was like we were doing the client a favor. The first thing I do when buying computer gear is ask what their support is like; I pride myself that I can tell when an IT guy is trying to BS me.

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caldrail

You were castigated? You were lucky. I got sacked from my last job because I worked faster than anyone else. No great physical effort involved (apart from going up and down stairs all day), it was just that one other worker (GH) wanted to sit on his backside drinking coffee all day. His boss (DS in my blog) supported his efforts because they were good mates, and wanted him promoted so he could sit on his bum drinking coffee all day etc etc just like she did, whilst she played games and practical jokes with her favourite companion buddy worker who would have sat on his rear like the others had he not done her share of the work for her. Unfortunately, she couldn't do that while my scanning rate was twice that of GH. He even used a program on a laptop to download the files and reload them as his results, and I still did better than he did! Finally, she sacked me for undressing in the office and being rude.

 

No comment.

 

Fact is, most people like sitting on their bums drinking coffee all day and don't people who work hard in their midst.

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cornelius_sulla

I hear you, brother. Coming from a building background, I couldn't stand sitting around all day. I can do that fine if it's my leisure time but when I'm at work I like to be working.

A lot like you, probably, my work'mates' started to resent me because I was making their lazy arses look bad. None of them had the nuts to say it to me though; they got a posse together and told the boss. The boss actually called me into his office and told me that I was affecting company morale! I couldn't frikkin believe my ears. IT workers in general, I have found, are conceited, lazy, arrogant slugs.

As a result, I always investigate IT firms now and go with the firms recommended to me by my friends who still work in IT. My first question is always 'how long does it take for their support to turn up if something goes wrong?'

Luckily for me, most things to do with hardware and software I can fix myself.

Still an idiot when it comes to the internet, though!

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